‹ Back to UNC Charlotte Winter Special - Save $250. Enroll Today!

Get the answers you need, your way

We're here to support you — whenever and however you need us.

Chat live

Quick questions? Get answers in real time.

Book a meeting

Need detailed guidance? Book a 15-min call with an advisor.

Email us

Not urgent? We'll reply within 24 hours.

ENROLL NOW

How can we help? Search our FAQs

What’s the job outlook for AI automation skills?

As industries rapidly integrate AI technologies, the demand for professionals proficient in AI skills has surged. Job postings with generative AI increased by 15,625% from 2021 to 2024, according to the Lightcast “Speed of Skill Change” report, underscoring significant market demand. Additionally, Lightcast found that AI skills command a 28% salary premium in the Beyond the Buzz: Developing the AI Skills Employers Actually Need report.

Who is the ideal candidate for this program?

This course is ideal for business professionals, business owners, and consultants seeking practical solutions to turn automation ideas into reality without relying on a development or engineering team.

Learners taking this course should be regular users of ChatGPT, Claude, or other generative AI tools and be ready to advance their skills beyond prompting to build automated workflows.

How is AI Automation different from AI Prompting?

AI prompting is a foundational skill that involves entering specific instructions or queries into AI systems like ChatGPT to generate desired outputs, such as text, images, or code. It involves crafting text prompts to achieve the user's goals.

AI Automation goes a step further. It focuses on automating tasks by integrating AI tools into structured workflows. This course teaches you how to connect AI with no-code automation tools like Make.com, Zapier, and n8n to streamline processes, reduce manual work, and enhance efficiency.

To learn more about the different AI courses, email us at support@ziplines.com, and someone from our team will get back to you.

Are there any prerequisites for the course?

Yes. Learners taking this course should be regular users of ChatGPT, Claude, or other generative AI tools and be ready to advance their skills beyond prompting to build automated workflows.

ChatGPT Plus will be required to complete the course. It will be provided to learners for the duration of the course.

Will I have a completed portfolio at the end of the course?

The course and the Playbook projects will provide you with content to create a portfolio, but you are responsible for creating a portfolio on the platform of your choice.

How many hours a week should I expect to spend on the program?

Expect to dedicate approximately 6-8 hours weekly to engaging with online, on-demand content crafted by expert AI practitioners. This includes immersive hands-on activities and assignments within our online learning management system (LMS).

You can also attend optional live sessions each week. These two-hour online sessions are a great place to engage with expert AI practitioners who will help you fine-tune your workflows and stay current on the latest AI news. Sessions are recorded and available to watch on demand if you are unable to join live.

Will I earn a certificate?

Yes, upon successful completion of the course, you will earn a university-issued certificate of completion that verifies your knowledge and hands-on experience in AI Automation. This prestigious credential will help you feel more confident–and help you stand out to your current team or potential employers.

What do I need to do to pass the course?

In order to receive a certificate of completion, learners must complete 100% of online coursework, achieve 70% or better on each module assessment, and submit all course playbooks.

Will I receive credit for this course?

No, this is a noncredit course. As such, it is not eligible for financial aid. However, many employers offer reimbursement for continuing education, so check with your human resources department to determine your eligibility.

What payment options are offered?

There are multiple options to pay for this course. The first way is to pay upfront, online. This option also provides the largest savings.

We offer both installment and financing options. To find out if you qualify for either of these payment options, fill out the enrollment form to be directed to the payment page. From there, you can click on the "Get Qualified" link to see what options are available.

Many employers also offer tuition reimbursement. Our guide gives you suggestions and templates for how to ask your employer to cover the cost of the course.

View our reimbursement guide.

What is your cancellation and refund policy?

We are confident in the quality of our learning experience, having supported thousands of learners and received hundreds of 5-star reviews. Because we believe so strongly in the value and impact of our course, we offer a 7-day money-back guarantee from the start date. If the course isn't the right fit for you, you can withdraw within the first week of your course and receive a full refund, no questions asked.

Where does the program take place?

Everything is online. You’ll access on-demand content and assignments through our online learning platform and join the optional instructor-led live sessions once a week through a video conference platform. The live sessions are recorded and available for playback on demand. The online learning management system can be accessed from anywhere with an internet connection on a computer.

Who is Ziplines Education?

Ziplines Education is a market-driven education company based in Silicon Valley, CA. We collaborate with Ziplines Education to offer innovative and highly rated certificate courses that help adult learners and working professionals build work-ready digital skills and earn industry-recognized credentials.

This course exceeded my expectations. The material is practical, structured, and grounded in real-world scenarios. It doesn’t push hype or “automate everything” thinking. Instead, it teaches you how to evaluate where automation adds value, where it introduces risk, and how to design systems that scale thoughtfully. The playbooks and hands-on exercises were especially valuable, and the support throughout the course made a real difference when working through complex setups. I’m walking away with skills I can apply immediately and a much clearer framework for building AI-powered workflows the right way. Highly recommend for professionals who want more than surface-level AI knowledge.

Brenda N

The entire process has been brilliantly designed to be efficient and seamless. The format was simple and intuitive yet the learning experience was comprehensive and divided into digestible segments. Great job and the instructors were as good as it gets.

Steve Luxton

This AI course exceeded my expectations in every way. The content was well-structured, and the instructors were knowledgeable and engaging. I appreciated how practical the lessons were, with real-world examples that helped me immediately apply what I learned in my work. The focus on critical thinking and ethical considerations in AI was especially valuable, giving me a deeper understanding of both the opportunities and responsibilities that come with using these tools. I now feel more confident and empowered to integrate AI into my daily tasks and long-term professional development.

Darren H

Great experience for a learner who hasn’t been to school in over 2 decades. It definitely provided me with a good foundation in AI. I also recommend this class to some of my peers as my job will be giving us access to ChatGPT Enterprise later this year.

Nicholas M

I learned a great deal of practical skills that I could apply directly to my e-commerce business.

Mark Y

UNC Charlotte School of Professional Studies collaborates with Ziplines Education to deliver industry-focused certificate courses that prepare professionals for the demands of today’s digital-first workforce. Courses and curricula are approved by UNC Charlotte School of Professional Studies. Ziplines Education offers design, instructional, and administrative services.

Logos displayed on this site, apart from those of Ziplines Education, are the intellectual property of their respective owners. Their use does not imply endorsement of Ziplines Education's programs or services.